1. Are Your Plumbing Services Really Available 24-Hours A Day?
Best Plumbing Service question ever! If you ask nothing else, ask this question. Lots of Plumbers and Plumbing Services Companies claim to be available all the time, but so often, this is just really not true. And, isn’t it always just so likely that Plumbing emergencies happen at quirky times – say in the middle of the night or on a holiday? When you need a Plumber, you usually need one right away! Nothing could be worse than calling for Plumbing Services when you really need them and no one answering the phone. Be sure your Plumber will answer 24-hours a day, 7-days a week, on weekends and on holidays, too – and, at no extra charge.
2. Can You Really Come To My House For Same-Day Plumbing Service?
So, if your home has a non-working commode, or your kitchen sink is out of commission, or your washing machine is on the blink – do you really want to wait for a Plumber of Plumbing Service to come to you when it’s convenient for them or fits into their schedule? I don’t think so. Find a Plumber that guarantees that they get to you the same day, so much so that they back it up! A Plumbing Service company that stands on its good service and quick response will actually guarantee that they will be there the same day or won’t charge you for the actual services if for some reason they cannot make it. (Although, you’ll have to pay for parts more assuredly%u2026) Unbelievably, it’s true – so, ask away!
3. Can I Trust A Plumber (You) To Care For My Home And To Be Around My Family?
Don’t take this question for granted. A caring, courteous Plumber will not only care for the integrity of your home, but they will clean up after themselves and most importantly, be a safe, trustworthy, non-threatening friend who solves your problem with a smile on their face. Plumbers should indeed pass drug testing and background checks, and also abide by a high standard quality code of ethics. They should treat your home with the utmost respect with shoe covers and drop cloths, and be a trustworthy source of help and comfort.
4. Are There Any Hidden Charges With Your Plumbing Services?
It’s not uncommon for a Plumber or Plumbing Service Company to charge a fee for dispatch, or rather, a travel fee, for literally driving to your home. A good Plumber or Plumbing Service Company will apply the fee toward your repair charges should you decide to have the recommended work completed. Further, they should present you with pricing options as on-site formal quotes. For example, what does it take to fix the kitchen faucet /versus/ replacing the kitchen faucet? And, all additional fees (should any be involved) should be presented and educated to you by the Plumbing Technician. Don’t be afraid to ask.
5. If Your Plumber Recommends Something I Can’t Afford, Can You Help Me?
A good Plumber will give you options. Options for repair, maintenance, a complete overhaul, or possibly an appliance replacement. A good Plumbing Service Company will also provide Financing Options. It’s not unusual these days for Plumbing Service Companies to offer these kinds of financial programs, should you qualify. Don’t hesitate to ask for help. Times are tough and the struggling economy is still a prevailing factor in all of our lives. You may be better off opting for the more expensive Plumbing option in order to save you and your family money in the long-run, and opting for the opportunity to qualify for financing – good question!
6. Are You An Experienced And Trained Plumber?
Ask Plumbers about their backgrounds. What kind of experience do they have? How long have they been working in the industry? Are they licensed? What kind of specialized training or skill-certification do they have? Are they familiar with the type of problem that you may be having or the type of maintenance work you are requesting? If a Plumbing Services Company, how long have they been in business? Do they train their Plumbers? How often? Are they cross-trained and well versed for all Plumbing situations? Truth is, they don’t have to know everything to solve your problem, but better to know upfront what you’re dealing with%u2026
7. Do You Offer Any Warranties On Your Plumbing Services?
Reputable Plumbers and Plumbing Service Companies generally offer paid and sometimes non-paid warranty programs for their services and/or Plumbing-related appliances. Ask ahead of time about the types and depth of warranties they may offer and if they generally stand behind their work. Certainly, not all circumstances can be controlled and not every situation can be foreseen, but this question most definitely ranks in the top eight, as it is industry-standard to offer warranties and all the great options that come with them. So, while you’re shopping around, ask this one!
8. Do You Follow-Up With Your Customers’ Plumbing Services?
It’s all about Customer Service. Finding a Plumber or a Plumbing Service Company that you can rely on is like building a relationship – or, finding that perfect date as mentioned! The “one!” If they truly care about your needs being met and your problems being solved, they will follow up with you. This could mean leaving behind a customer survey card to evaluate their performance and/or an actual follow-up phone call to you house to see how everything is going or if you need anything else. This qualification is one that really sets apart the exceptional Plumber or Plumbing Service Company from the norm.